Can we have a meeting with you?
Absolutely! At some point we would hope you'd want to meet up with us, whether that's before you book (to get a feel for the kind of people we are and, in turn, for us to get a better understanding of you and the coverage that we can offer to best suit you) or leading up to your big day (to go over any new details you'd like us to know, or to get a run-down of how we'll likely cover your big day) it's hugely important to us that we're not strangers who magically appear and disappear at the beginning and end of your day, never to be seen again.
Ultimately, just like your photographer, we'll be with you throughout your entire day so it's essential that you like us as people - there's nothing worse than being unable to escape someone that grates on you during your big day!
What’s the filmmaking process like?
First, we want to get to know each of you and learn your story. In doing so, we can create a film that is the most authentically you that it can be. Since each of our films are meticulously handcrafted, we limit our production number each year. This gives us more time with each individual client and gives us more time to create not only a film but a piece of art. Packages are generally tailored to the individual, but a typical approach to our popular packages includes full-day coverage with two cinematographers.
How do we reserve our date?
Reserving your date couldn’t be simpler. We do everything online, so once you review your package and accept the terms of your agreement, you’ll sign it electronically and send in your retainer. We accept Visa, MasterCard, Amex, or Discover. Alternatively, you could mail a check to our studio. The retainer fee is 50% of your total package which secures your date and gets you one step closer to your film!
Is there an additional fee if we pay with a credit card?
Yes. There is a 3% convenience fee for all credit card transactions requests.
If the wedding is canceled will we get the retainer refunded?
The 50% retainer fee is non-refundable.
How are we different from other wedding videography companies?
The biggest difference between JayNandez Films and other Boston wedding videography companies is that we are ALL IN. This means we don’t have a million add-ons that you can add to your package to make your wedding film more beautiful. We simply come with all our wedding cinematography tools to make sure we capture your wedding in the best possible and creative way. This means that we may use a drone or jib for establishing shots without requiring you to add it into your package. So the samples you saw of our films on our website will be very similar to what you will be receiving as we follow this approach with every wedding.
We don’t want a production made of our wedding day. How are you able to get all these moments without us or our guests noticing?
JayNandez Films takes a fly-on-the-wall approach when it comes to capturing your day. You’ll actually notice your photographer more than you’ll notice us! We don’t set up shots, and we don’t have cameras in anyone’s face, so there’s absolutely nothing to worry about. We’ve actually lost count with how many times clients have mentioned they barely noticed us on the day.
How long does it take to get back our wedding film?
We create your wedding film and deliver it to you and your family between 3 and 5 months depending on when in the wedding season your date falls on. Typically, we deliver your film on a custom Online Blu-Ray URL, but we do have USB flash drive, DVDs or Blu-Rays available for purchase as well.
Are you insured?
Absolutely. Rest assured, we have all necessary insurances required of a professional company in our industry, including our $2 million General Liability insurance. Should your venue require a copy of our certificates, we're only too happy to provide these to them.